Chapter 05
What they were left with
Where Consumer Goods Manufacturer stood: Month 1 against Month 4. The agents kept sharpening, disruption response collapsed, and the team traded routine processing for strategic work.
Before & after
| Metric | Before | After | Change |
|---|---|---|---|
| Disruption response | 2–4 days | < 6 hours | 95% |
| Stockout rate | 6.8% | 2.9% | -57% |
| SKU forecast accuracy | 71% | 86% | +15pp |
| PO amendment rate | 23% | 4% | -83% |
| Inventory carrying costs | Baseline | -22% | 22% |
| Returns disposition | 5–7 days | Same day | 95% |
The accuracy curve
Performance climbs week over week as the agents fold in team corrections and SOP updates on their own: 85.0% to 96.8% across four months.
Every agent step is captured: time, reasoning, confidence score, sign-off. Searchable and filterable.
The client owns the agents
Workflows, rules, models: all of it runs on their own infrastructure, inside their VPC, behind their security perimeter.
Their data never leaves
All compute stays in their environment. No supply-chain data reaches an outside server. Fully aligned with their security policies.
Walk away anytime
No platform to be locked into. If the work ends, everything stays with them. Our value lives in the approach, not the artifacts.
Like hiring an architect
Like commissioning a building: we designed and built it, but the plans, the frame, and the systems belong to them.
Find out where the hours are going.
Every engagement starts the way this one did: with the audit. Bring us the process that eats the most of your team's week.
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